Frequently Asked Questions

What are my terminal fees and discount rates?

AgriCard offers very competitive terminal fees and discount rates. Through Desjardins, we also offer integrated payment solutions for all your debit and credit transactions. Please call us at 1-888-285-0015 for more information.

How do I order supplies such as application forms, brochures and point-of-sale materials?

Please download the order form here or call us at 1-888-285-0015 and we’ll be happy to get that sent out to you right away.

How do I access reports?

You will be able to access them via This log-in is also available at the top of this page.

I'm having technical issues with my POS: for example, my terminal is not activated or isn't working.

Please contact our technical support, open 24/7, at 1-800-363-3514. 

I have questions on how to carry out regular and financing transactions on a Desjardins POS terminal.

Please call our Merchant Services team at 1-888-285-0015.

How do I process an AgriCard transaction on my payment terminal?

Download the Quick Reference Guide (67281024).

My customer wants to redeem AgriDollars.

Please note that effective immediately, AgriDollars will no longer be accepted. AgriDollars were part of the initial launch of the AgriPoints rewards program. AgriDollars certificates were available by redeeming AgriPoints and could be used as cash at participating AgriCard retailers. With the enhancements and changes made to the current AgriPoints rewards offering, AgriDollars are no longer available. Please encourage your customers to redeem their AgriPoints by visiting